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Spot & Stain Removal
THIS INFORMATION IS GIVEN FOR THOSE WHO WANT TO TRY TO REMOVE SPOTS ON THEIR OWN. To avoid damaging your carpet, follow the instructions below exactly. If you are not comfortable with any of the procedures listed below, you may contact us and we will happily come out and attempt to remove them for you.
Do not use these procedures on upholstered furniture as spot cleaning can easily damage certain fabrics.
YOUR BASIC SPOT REMOVAL KIT
Keep the following items on hand so you will be prepared to handle fresh spills on your carpet: Neutral dish detergent (dilute 20:1); white vinegar (dilute 1:1); wet spotter such as Master Stain Remover®; dry spotter such as Dissolve®; isopropyl alcohol; a good supply of white terry cloths; and a spotting brush. If you have pets, stock a bacteria/enzyme digester such as Liquid Alive®. A small hand held wet/dry vac is great to have as well.
THE 8 STEPS TO REMOVING SPOTS
Catch it while it's fresh, when chances of removal are 75% or better. Don't iron or hot-air dry until the stain is gone. Heat will set most stains.
1) Use a spoon or dull knife to remove solid materials.
2) Blot up liquids with a clean, white, dry towel. Never rub, scrub or brush the carpet as this can cause excessive wear and permanently damage carpet fibres.
3) Work from the outside to the centre with large spills.
4) Apply all cleaning agents to a white towel, never directly to the carpet, as this can damage the backing.
5) Use the steps and solutions in the cleaning code (link at the bottom of this page) in the order given until you no longer see improvement, then proceed to the next step if the spot remains.
6) Always use white distilled vinegar as the last step before rinsing if you have used ammonia during the process, even if the spot is already gone. Vinegar (low pH) neutralizes ammonia (high pH) and is a safe product to leave behind. It is not necessary to neutralise vinegar.
7) Rinse the last cleaning solution you’ve used by spraying with clear water and blotting one area with a clean, dry, white towel. You may use a wet/dry vacuum to extract out excess moisture prior to the towel if you have one, but this is not necessary.
8) Once you have removed all of the visible stain, place a clean, white, dry towel over the area and then place a heavy, colourfast object such as a plastic waste basket with a weight inside on the towel. Leave overnight. Continue this procedure by replacing the wet towels with dry ones until the area is nearly dry. Remove the weight and towel, then gently brush the carpet fibres with your hand to lift the tufts. Allow the area to dry completely before walking on it.
SPECIFIC INSTRUCTIONS FOR SPECIFIC SPOTS AND SPILLS
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